Refund & cancellation.
Last updated 14 September 2026.
Cancelling before your plan starts
If you have paid but your personalised plan has not yet been sent to you, message us on WhatsApp and we will cancel it and refund you in full.
After your plan has been sent
Because each plan is prepared individually for you, we cannot refund it once it has been delivered. If something about your plan is wrong, tell us and we will correct it.
Meal delivery
Meal delivery can be paused or cancelled with at least 24 hours of notice before the next delivery. Unused days are refunded on a pro-rata basis.
If we cannot serve you
If we are unable to provide a plan you have paid for, we refund the full amount.
How refunds are paid
Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days.
How to request one
Message us on WhatsApp at +91 88008 47288 with your name and the plan you bought.
